By using this website you agree to these terms. You agree to use the website only for lawful purposes and not to misuse, disrupt or attempt unauthorised access to it. You are responsible for keeping your account login secure.

Pratibha Jewels sells 1 gram gold jewellery and related jewellery products. We try to describe products, weights and finishes accurately. Minor variations may occur because pieces are hand-finished.

Product images are for illustration. Actual colour and shine may vary slightly due to lighting, photography and your screen settings.

All prices are listed in Indian Rupees (₹). Prices, offers and shipping charges may change without notice. The price payable is the one shown at checkout when you place your order. In case of an obvious pricing error, we may cancel the order and refund any amount paid.

All products are subject to availability. Stock shown on the website is updated regularly but may occasionally differ. If an item becomes unavailable after you order, we will inform you and offer a replacement or a full refund.

Placing an order is an offer to purchase. An order is accepted when we confirm it and dispatch the product. We may decline or cancel an order for reasons including unavailability, pricing errors, incomplete address, or suspected fraud. If payment was taken, it will be refunded.

Online payments are processed securely through third-party payment providers such as Razorpay. By paying, you also agree to the payment provider's terms. We do not store your card or banking credentials.

Cancellation terms are described in our Cancellation, Return & Refund Policy.

Delivery terms are described in our Shipping & Delivery Policy.

Returns and refunds are handled as described in our Cancellation, Return & Refund Policy.

All content on this website, including designs, images, logos and text, belongs to Pratibha Jewels or its licensors and may not be copied or reused without written permission.

To the extent permitted by law, Pratibha Jewels is not liable for indirect or consequential losses arising from use of the website or products. Our total liability for any order is limited to the amount paid for that order.

These terms are governed by the laws of India.

We may update these terms from time to time. The version on this page at the time of your order applies.

For any questions about this policy, please reach us:

• Business: Pratibha Jewels
• Phone: +91 99999 99999
• Email: care@pratibhajewels1gm.com
• Bicholim Showroom: Main Road, Bicholim, Goa 403504
• Margao Showroom: Station Road, Margao, Goa 403601

You can also use our contact page.